When I first started dealing with the insurance company the name was “McBaines, Larocque & Fraser” and the service was great then since I was dealing with Russell Fraser & Roxanne Courchene. Now since it’s “Nickel City Ins. Brokers Inc.” I’ve been dealing with Chantal Carrière and I must say she does go above and beyond since I’m always taking off or putting on car insurance and she always manages to deal with it in a promptness manner. I really missed her when she went away in March when I had to deal with someone else. She’s the only one that knows what goes on with my boyfriends portfolio. Chantal you deserve A+++ let alone a 5 star. Keep up the good work!